- FREQUENTLY ASKED QUESTIONS -
About Vruchtvlees
Q: Who is Vruchtvlees?
A: Vruchtvlees Clothing is founded by three young and handsome men from the Netherlands.
With great passion and enthusiasm we are responsible for everything happening within the company.
Q: What does Vruchtvlees mean?
A: Dutch for fruit-fibers/pulp or roughly translated : fruitmeat.
Q: Where is Vruchtvlees located?
A: Binckhorstlaan 36, 2516 BE The Hague, The Netherlands
Production of the shirts
Q: Where are the Vruchtvlees shirts produced?
A: The Vruchtvlees shirts are produced in a beautiful country called Portugal...
Q: Are the Vruchtvlees shirts produced in a justified manner?
A: There's no child labor, nothing forbidden or hazardous involved in the production proces.
Everything is made according to international legislation.
Caring for your Vruchtvlees shirt
Q: How should i wash my Vruchtvlees shirt?
A: You should wash your Vruchtvlees shirt by hand. Turn garment inside out before washing to protect fabric.
Launder by hand in lukewarm (hand-comfortable water) alone or with like colors.Do not bleach. Do not dry clean.
Do not iron the print.
Q: Will my Vruchtvlees shirt stay the same size?
A: Vruchtvlees shirts are made of 100% cotton. So there is a small chance that they will slightly shrink.
Returning/exchanging a product
Q: The sizes of the shirt don't match the sizes mentioned on the website
A: It's (offcourse) possible to return/exchange your shirt. In this case we don't ask you to pay the shipping costs.
Q: I received the wrong tshirt.
A: It's (offcourse) possible to return/exchange your shirt. In this case we don't ask you to pay the shipping costs.
Q: I haven't looked very well at the sizes mentioned on the website.
A: It's always possible to return your shirt. In this case we ask you to pay the shipping costs. (It's not that much)
Q: I ordered the wrong Vruchtvlees shirt
A: It's always possible to return your shirt. In this case we ask you to pay the shipping costs.(It's not that much)
Payment
Q: How can i pay?
A: 1. You can pay by making a money transfer.
In this case you will receive an e-mail with all the payment instructions. Simply follow the instructions.
If anything isn't clear, you can always contact us
2. You can pay by using iDeal
Simply follow the iDeal instructions.
Q: I paid using a money transfer but i haven't received an e-mail.
A: Money transfers can take 1 till 5 days untill they are added to our account.
This means if you transfered your money monday,it maybe added to our account on friday. Be patient, we will do our best.
Delivery times
Q: How long will it take to receive my order?
A: This depends on where you live. If you're from The Netherlands it will take 1-2 workingdays, after we received your payment. If you're not from The Netherlands, please take a look at the table below.
EUROPE
Luxembourg, Denmark 2-3 days
Belgium, France, Germany 2-3 days
United Kingdom, Sweden, Switzerland, Austria 2-3 days
Ireland, Finland 2-3 days
Norway 3-4 days
Spain, Italy 3-4 days
Portugal 4-5 days
Poland, Czech Republic 5-6 days
Greece 5-7 days
Russia 10-12 days
OUTSIDE EUROPE
Japan, Singapore, Israel 4-5 days
United States, Canada 4-6 days
Hong Kong 5-7 days
Suriname 5-8 days
Australia 6-8 days
Brazil 6-9 days
South Africa 8-10 days
Measurements
Mens shirts
Womens shirts
 If you still have any questions, feel free to contact us.
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